Unfortunately, the weather is out of our control, so we cannot refund bookings on the basis of bad weather, however, we are happy to reschedule at no additional cost (subject to availability). It is strongly advised to check weather forecasts in advance and to have a back up location in mind! If you have already booked and later discover it is going to rain, we will always try to accommodate last-minute location changes (to your plan b sheltered area | indoor location). In the event of high level, local COVID restrictions being enforced during the date of your planned event, we are unable to offer refunds for any payment made but can provide a credit for use within a 12 month period.

Private venues and homes are always the most ideal locations for our setups for a number of reasons, 1. being privacy (no passers by constantly coming over to ask what you're up to) 2. you have shade (encase of scorching or rainy weather) Function spaces | rooms, back gardens, living | spare rooms, larger balconies, rooftops, hotels, private sporting grounds, and Airbnbs - the more unique the better! Unsure if your chosen location has enough space? or if you're allowed to have your setup there? fill out the contact form and we'll be in touch shortly. ​ Location ideas: Function spaces | rooms, back gardens, living | spare rooms, larger balconies, rooftops, hotels, private sporting grounds, and Airbnbs - the more unique the better! Unsure if your chosen location has enough space? or if you're allowed to have your setup there? fill out the contact form and we'll be in touch shortly.

Yes, we are insured and registered.

Yes, you will need to pay a deposit because I cannot double book for any events on your date and time. Once your time is held, I cannot use it any more. The deposit ensures that we do not loose the date or time. Your deposit is NON-Refundable if the event is cancelled or postpone. The deposit can be used towards your picnic or can be used as collateral for any damaged items. If all items are returned in the same condition then the deposit will be returned. If there are any rugs or cushions with Food/alcohol stains that require professional cleaning you will be liable to cover these costs. Also any equipment that is broken or lost during the event must be covered at full retail price.

If the picnic is situated on your property, the area will need to be free from debris, pet hairs, vacuum and clean. The space should be atleast an 8x8. We do not move furnitures or any items. The space must be completely clear and free before set up. After the picnic- We will return at the arranged time to pack up, until then, you are responsible for all the hired items. If you would like to end your event earlier than the agreed time, then we usually require a minimum of 30 minutes notice (depending on the location of your setup and wether or not this will clash with another setup | collection). We need to be notified by phone or text, but we are always as flexible.

There is no delivery fees or set up within 17 miles of Oak Harbor. Outside of that radius will be $ .40 per additional mile.

Unfortunately we do not offer food or drink ( we do provide non-alcoholic champange and water with some of our packages). We would be more than happy to suggest some of our local favorite eateries. *Please note that alcohol is not permitted in Washington State parks.*

To book a reservation you will need to go to the contact me page and let us know the date, location and amout of guest you are expecting at your picnic. We will then let you know if we have availabilty. If we do, we will send over the bookings form and you will need to fill it out and submit to us. Once that is completed we willl send you an invoice, once the deposit has been made then your date will be considered booked and secured. A date must be submitted before deposit is collected.

While we do provide add-ons, we do not provide balloons or garlands. We do however have recommendations and will have some items that has balloons. Please inquire if you would like recommendations for this service.

We suggest atleast two weeks in advance. For customize order atleast 4 weeks in advance to order the items needed. Currently we are only booking for weekends. If you need a date within the week, please send a message and we can see if we can accomadate it.

If you are running late, please let us know. If you are running late over 30 minutes, we have the right to cancel without refund.